Land's End

717-540-4039Website

 Find stylish apparel for the entire family at LandsEnd.com. Shop men's, women's and kids' clothing and shoes, school uniforms, bedding, towels and more.

Assistant Sales Leader

Start Date
September 20, 2017

Jobs Description
Accountable for achieving monthly shop goals; which include financial and customer experience metrics. 

Areas of Responsibility

  • Assists the Sales Leader with setting and prioritizing daily shop goals and operational activities for Lands’ End associates.
  • Acts as a role model by generating sales through the use of approved consultative selling practices to deliver exceptional customer experiences. 
  • Provides feedback and developmental coaching to Lands’ End associates to drive selling behaviors and achievement of individual goals. 
  • Assists the Sales Leader with planning and execution of seasonal visual merchandising resets. 
  • Guides the Lands’ End team on execution of markdown and promotional activities. 

Education / Experience Requirements

  • Previous leadership experience preferred. 
  • Excellent selling skills; demonstrated ability to achieve sales goals. 
  • Excellent communication skills. 
  • Ability to receive feedback and take action when appropriate.
  • Availability and flexibility to work varied hours to support the needs of the business.

How to Apply
Please E-mail Nikole.rivera@searshc.com with your resume/recent job history & availability and a link to apply officially will be sent to you.

Merchandising Assistant

Start Date
September 20, 2017

Jobs Description
The Merchandise & Customer Assist Associate is responsible for enhancing the experience of customers and driving sales by providing proactive support to customers, setting the sales floor to new typicals, maintaining merchandise standards, facilitating efficient flow of merchandise to the sales floor, ensuring the sales floor is ready all day, and maintaining price integrity and inventory integrity.

Areas of Responsibility

  • Takes ownership for enhancing the customer experience. 
  • Partners with Shop Leaders and selling associates to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, ring register)
  • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience
  • Sets and maintains sales floor to Lands’ End merchandising and presentation standards as detailed in the Lands’ End Visual Merchandising Binder.
  • Performs promotional ad setup and take down without error or omissionPrints, sorts, and sets non-promotional, promotional, and seasonal signing, including floorset/typical and event signing.
  • Maintains a neat and orderly stock room to facilitate identification of merchandise to be brought to the sales floor
  • Actively stocks sales floor throughout the day with merchandise from the stock room for maximum in-stock positionAdheres to merchandise protection standardsPerforms other duties as assigned

Education / Experience Requirements

  • Excellent selling skills
  • Ability to communicate effectively with customers and fellow employees
  • Ability to receive feedback and take action when appropriate
  • Ability to follow written and verbal instruction and meet deadlines on projects/tasks
  • Flexible and adaptable to changeKnowledge of Lands’ End merchandise is strongly preferred
  • Previous experience in retail strongly preferred
  • Availability and flexibility to work varied hours to support the needs of the business
  • Ability to stand for long periods of time
  • Ability to lift boxes up to 40 pounds

How to Apply
Please E-mail Nikole.rivera@searshc.com with your resume/recent job history & availability and a link to apply officially will be sent to you.

Sales Leader

Start Date
September 20, 2017

Jobs Description
Performs Lands’ End customer assistant job duties

Areas of Responsibility

  • Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and general supervision of Lands’ End associates, as well as training and coaching on product knowledge, merchandise presentation skills and customer service tactics to enhance sales 
  • Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and general supervision of Lands’ End associates, as well as training and coaching on product knowledge, merchandise presentation skills and customer service tactics to enhance sales  
  • Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and general supervision of Lands’ End associates, as well as training and coaching on product knowledge, merchandise presentation skills and customer service tactics to enhance sales 
  • Participates in interviews with job applicants and provides input to the Softlines Assistant Store Manager during the selection process 
  • Understands website navigation and proactively leverages technology in order to facilitate the customer experience 
  • Leads by example to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, partner with store cashier when assistance is required to ring register, etc.) 
  • Acts as a role model and personally contributes to attainment of department goals 
  • Ensures that the department is easy to shop, clean and organized for customers 
  • Facilitates efficient replenishment flow and representation of merchandise, including ensuring clearance product flow  
  • Ensures optimization of credit, gift card, multi-channel and Shop Your Way Rewards opportunities 
  • Executes collateral and nonpromotional signing at product level 
  • Accompanies the Softlines Assistant Store Manager and Lands’ End District Manager during the weekly business review to assist in identifying business areas of opportunity and developing action plans for improving the department’s performance 
  • Assists the Softlines Assistant Store Manager and Lands’ End District Manager with communications to associates regarding upcoming events, work process changes and Company/business initiatives 
  • Assists in resolving customer issues and complaints; escalates issues to Softlines Assistant Store Manager as necessary
  • Fosters a team environment 
  • May perform limited store opening and closing activities 
  • Performs other duties and projects as assigned 

Education / Experience Requirements

  • Ability to assist in leading and developing a team of associates 
  • Strong organizational and project management skills Ability to form strong partnerships and communicate well with store team members 
  • Ability to identify issues and recommend business solutions to the Softlines Assistant Store Manager 
  • Ability to use email and attachments, internet/intranet and computer systems to access, input, modify or print information or to execute moderately complex programs or analyses
  • Must be 18 years of age or older

How to Apply
Please E-mail Nikole.rivera@searshc.com with your resume/recent job history & availability and a link to apply officially will be sent to you.